December 2025
Test messages
- Updated frontend experience for sending test messages
- Learn how to send a test message with our updated experience
API key management
- Updated frontend experince for API keys
November 2025
Event management
- Updated navigation. Renamed
System setup/Funnel eventstoSystem setup/Event management - Revamped the concept of “Event rewards” to “Event types” based on early customer feedback. Simpler menu and additional options for negative events.
- Read more about Event types
Content coverage
- Updated visuals under
Monitoring > Label management > Content coverageto avoid color saturation with high alternate counts - Read more about Content coverage
Labels via datasets
October 2025
Platform hardening
- Internal monitoring for customers on the next-gen streaming backend
Roles and permissions
- New Role - Editor
- Limits editing permissions to specific users
- Read more about Aampe’s roles and permissions
September 2025
Label weights
- Increase or decrease the weights for specific labels to influence how often agents use them relative to other labels
- Read more about label weights and how to use them
Email templates
- Previously, email templates could not be cloned
Support for email messages via CleverTap
- Now Aampe integrates with Clevertap for both push notifications and email
- See our guide for integrating with CleverTap
Support for messages via Whatsapp
- Send Aampe messages via Whatsapp the same way you would use Aampe with SMS
August 2025
Managing multiple languages
- Many Aampe customers send messages in multiple languages
- See an example of configuring multiple languages in Aampe
Messages via Twilio
- Aampe integrates with Twilio for SMS delivery
- See our guide for integrating Aampe with Twilio