> ## Documentation Index
> Fetch the complete documentation index at: https://kb.aampe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create an Email Message

> Personalization is so much more than 'hello {first-name}'

<Steps>
  <Step title="Create a Template">
    Under **Message Settings > Email templates**, click **Create**.
  </Step>

  <Step title="Build your template">
    <Card title="Use the Email Template Config app" icon="mailbox-flag-up" href="user-guide/using-aampe/messages-by-channel/email/using-the-email-config-app" cta="Read detailed guide">
      The app allows you to build out your email templates for the agents to send
    </Card>
  </Step>

  <Step title="Create a New Email Message">
    In the **Messages** panel, click **Create a New Message** to bring up the following menu. Click **Email**.

    <img src="https://mintcdn.com/aameo/uAwB1JnG2GI7gcfy/images/email/messages-channel-menu-email.png?fit=max&auto=format&n=uAwB1JnG2GI7gcfy&q=85&s=9ff44b5fea95c1e2919305bad9197b23" alt="Messages Channel Menu Email" width="2954" height="1594" data-path="images/email/messages-channel-menu-email.png" />
  </Step>

  <Step title="Setup your New Email message">
    Fill out the Message Setup form, give your message a name, Choose the template you created, Select your [audience](https://kb.aampe.com/user-guide/using-aampe/audiences/audiences) and designate a sender (from field). You can also add any tags, [triggers](https://kb.aampe.com/user-guide/using-aampe/audiences/triggers), or labels, as needed. Click **Next** to pop

    <img src="https://mintcdn.com/aameo/zlYF9MS9NbSVNa-s/images/email/email-message-setup.png?fit=max&auto=format&n=zlYF9MS9NbSVNa-s&q=85&s=453af8ec55e7faa5315caf8c5761e196" alt="Email Message Setup" width="2954" height="1594" data-path="images/email/email-message-setup.png" />
  </Step>

  <Step title="Populate a Template with Content">
    To build out the dynamic content for your email

    * Enter text
    * Highlight any text you would like to vary across users
    * Create the specific variants using Component and Labels. Need a refresher on components and labels? See [here](https://kb.aampe.com/user-guide/using-aampe/messages-by-channel/component_and_labels) for a deep dive with examples for each of our label groups.

          <img src="https://mintcdn.com/aameo/f8E3ST10qN55dpxt/images/email/message-composer.png?fit=max&auto=format&n=f8E3ST10qN55dpxt&q=85&s=5b9545717b3be18af84ad9f98c040c66" alt="Message Composer" width="2954" height="1594" data-path="images/email/message-composer.png" />

    For best results make sure each variant has a label. You can have hundreds of variants but should only create new labels when necessary.

    <img src="https://mintcdn.com/aameo/f8E3ST10qN55dpxt/images/email/message-variants.png?fit=max&auto=format&n=f8E3ST10qN55dpxt&q=85&s=5a58640f0d8ec7fb50269048c8cb4665" alt="Message Variants" width="2954" height="1594" data-path="images/email/message-variants.png" />
  </Step>

  <Step title="Review all Alternates">
    After creating all the variants, click **Next** and review all the alternates and labels for each field. Once done, proceed to Scheduling.

    <img src="https://mintcdn.com/aameo/f8E3ST10qN55dpxt/images/email/check-variants.png?fit=max&auto=format&n=f8E3ST10qN55dpxt&q=85&s=ca9eabd8b696952c9fc69f4d21035ade" alt="Check Variants" width="2954" height="1594" data-path="images/email/check-variants.png" />
  </Step>

  <Step title="Choose your preferred scheduling heuristic">
    * **Delegate to agents:** Your agents determine the ideal variant and time for each user.
    * **Automated scheduling with guardrails:** Specify certain days of the week, specific calendar days, or hours of the day that agents can operate within.
    * **One-at-a-time message scheduling:** Send to everyone at once, bypassing the agent

    Once done, click **Next** for a final review.

    <img src="https://mintcdn.com/aameo/EI4W5C7LjNnwhFRC/images/email/email-scheduling.png?fit=max&auto=format&n=EI4W5C7LjNnwhFRC&q=85&s=7cdfcaf89f2cc564cccf2eed4dc6dd6f" alt="Email Scheduling" width="2954" height="1594" data-path="images/email/email-scheduling.png" />
  </Step>

  <Step title="Final Review">
    In the final panel you can click through alternates to inspect the final result. You can also send a test email to yourself or someone else for a high-fidelity test.

    <img src="https://mintcdn.com/aameo/EI4W5C7LjNnwhFRC/images/email/review.png?fit=max&auto=format&n=EI4W5C7LjNnwhFRC&q=85&s=245cdedab72c2db91227ed8c0df0f9ea" alt="Review" width="2954" height="1594" data-path="images/email/review.png" />
  </Step>

  <Step title="Click Save & Send your email message for Review or make it Live.">
    Congrats! Your email message is available for agents to send.
  </Step>
</Steps>
